“It felt like the focus was on whether I could walk. Not how my life had changed.”
The Challenge A small business owner in his mid-50s suffered catastrophic injuries when a vehicle crashed into his workplace. The accident left him facing life-changing consequences and navigating a complex insurance claim process. Key challenges included: Despite extensive medical evidence already available, the insurer focused narrowly on a single medical assessment of whether the client […]
“We thought our people were covered. The experience told a different story.”
